How to Scale Service Delivery with WhatsApp, SMS, and Interactive Voice Response

Communication plays a vital role in every charity initiative, and with the increasing need to adapt to changing circumstances, charities must stay agile and efficient in their service delivery. That's where WhatsApp, SMS, and interactive voice response (IVR) come in!

In our upcoming webinar titled "How to Scale Service Delivery with WhatsApp, SMS, and IVR,"  with Twilio.org we'll share practical insights, real-life examples, and best practices on how charities can optimize their service delivery using these digital tools.

You'll learn how:

To scale teams and resources by implementing intelligent bots that provide personalised help to service users

Organisations are increasing their impact by deploying multi-channel engagement centres in just a few days

To create a lightweight, multilingual engagement centre using Google Sheets, SMS, WhatsApp and voice

Don't miss this opportunity to stay ahead in charity service delivery! Book now to secure your spot at 1pm on 27th April.