Recognising and Responding to Challenging Behaviour

Working with people with complex lives can be difficult, especially when service-users might display strong defensive, aggressive, or disengaging behaviours that can interrupt constructive and meaningful engagement. In order to work effectively with clients who may exhibit challenging behaviour, this workshop explores the causes, biomechanics, strategies, and timings to manage and de-escalate potentially difficult circumstances.

This workshop explores challenging behaviour, how to recognise it, and techniques to work out when and how to intervene to try and de-escalate these situations.

Our workshop includes:

• What is challenging behaviour and where does it come from.

• The biomechanics of being triggered.

• When and how to intervene.