Compassionate Community

Compassionate Community

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The Vision

​Bath and north east Somerset (B&NES) is a Compassionate Community in which people are inspired and supported to look after themselves and each other. 

COVID-19 Response

Over the last four months 3SG in partnership with Virgin Care, our health and social care provider, and Banes Council have worked around the clock to set up the Compassionate Community Hub reaching out to the vulnerable and isolated providing help with food deliveries, medicine, urgent housing, mental health and wellbeing and money matters.

To date the hub has received over 6000 calls from people across Bath and North East Somerset. 3SG have recruited and managed 2,500 volunteers and over 1,300 tasks have been completed supporting the most vulnerable, examples include food shopping, collection of medicines and befriending calls.  90% of volunteers are carrying out repeat services for people they have established a relationship with. The benefit being that people can continue to access support from a trusted neighbour and a safe and secure payment process.


Our ambition is to nurture a grassroots social movement which recognises there are people and organisations supporting each other, who care, are available and can step in as and when needed, with actual or virtual support. We will do this by working together and sharing a common brand that can amplify the existing skills and resources of the Council, education providers, healthcare, 3rd sector, faith community, businesses, residents and volunteers.

Why Us?

We are people who live, volunteer or work in B&NES that are passionate about creating a more compassionate society that empowers people to look after each other and their communities. We recognise and value the thousands of professionals and volunteers who already work tirelessly to enrich our area and support those who need it most. 

Signatories To The Compassionate Community Charter

The following organisations working in Bath and north east Somerset have already joined our movement by signing the Compassionate Community Charter

Please download, sign, scan / take a photo and email to contact@3sg.org.uk and we will add your organisation to the signatories below.


Compassionate Community Connectors

Living and feeling better starts with a simple step; connecting.  There is so much going on in Bath and north east Somerset that can support people with health and well being and many of these things are free or low cost, for example support groups, services run by local voluntary organisations, peer support groups and free exercise opportunities.

Are you interested in finding out about what is available in our community?  Would you be keen to pass this information on to people in your workplace, social group, friends, family and neighbours?  Then become a Compassionate Community Connector. The more people there are that know about the support that is available in the community, the more we can all support each other.

Wellbeing Options & Training

Wellbeing Options is a free resource providing local information to support people to live a full and independent life whether that is a lunch or social club near you, local care providers, services to help you around the home or activities and wellbeing courses. 


Organisations are encouraged to add and update their own information about their service and/or events and email news items to post on the site. 

The Volunteer Network Banes also promote a series of relevant training courses which can be found here:


Background To Compassionate Community

A recent study by The Co-op and the British Red Cross reveals over 9 million people in the UK across all adult ages – more than the population of London – are either always or often lonely. Research commissioned by Eden Project initiative The Big Lunch found that disconnected communities could be costing the UK economy £32 billion every year.

In the face of these kind of worrying statistics how can we try to make the most of existing supportive networks like family, friends and neighbours in Bath & North East Somerset and help people to build new ones? What kinds of community activity are currently taking place in Bath & North East Somerset where people can make friendships, build a community and share big life events?

3SG are working with stakeholders across our region to launch a Compassionate Community. Compassionate Communities is a global movement that recognises that all natural cycles of sickness and health, birth and death, and love and loss occur everyday within local organisations and society. A Compassionate Community recognises that care for one another at times of crisis and loss is not simply a task solely for health and social services but is everyone’s responsibility.

If developing a stronger, more welcoming and inclusive community in Bath & North East Somerset sounds like something you or your organisation want to be involved in then please contact us. If you use Twitter use the hashtag #CompassionateCommunity to highlight your local community good news stories and partnership working. 

Work already taking place in B&NES

ACE Neighbours Project
Community Volunteer Service BaNES
Keynsham Action Network
Later Life Connections
Make Every Contact Count
Village Agents
Wellbeing Options

Work already taking place regionally

Jenny Hartnoll and Dr Helen Kingston from Health Connections Mendip came to Bath on November 2018 to explain how they have supported people to connect to community activities and supportive networks in order to improve their health and wellbeing.

Jenny explained how Health Connections Mendip offers The Mendip Directory, Community Connectors, Groups, Health Connectors and Conferences to local people.

Over 50 people from a range of organisations came to the event and shared experiences, ideas and aspirations for the future which has led to the creation of Compassionate Community in Bath and north east Somerset with plans for Community Connector training in spring 2020. 


3SG have worked with a number of key local stakeholders such as the B&NES CCG, Virgin Care, Curo, local GP's and others to develop a vision for creating a Compassionate Community in Bath & North East Somerset. We have mapped what these relationships might look like in the diagram below whilst recognising that it is local people who will be at the heart of this project: 

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