Barnardo's Boloh Helpline - New Service update

Barnardo’s Boloh Helpline is pleased to announce the expansion of their service to support the mental health and wellbeing of adult asylum seekers across the UK. This project is funded by the Home Office and is in addition to their current service that offers support to children, young people and their parents.


The Helpline will offer advice, signposting, emotional support and 8 free sessions of therapy by qualified Barnardo’s therapists. These sessions can take place remotely via telephone or online. Barnardo’s has a large pool of culturally informed therapists who speak a range of languages. Sessions can take place in your own language at a time that works for you.


Helpline Advisors can also offer practical support such as food vouchers and access to digital devices. They are continuing their partnership with Vodafone to ensure that asylum seekers can access support by providing refurbished tablets and mobile phones.


We welcome referrals from professionals via our referral form, as well as direct contact from asylum seekers by telephone, email or online chat.


You can make a referral to the Helpline here.


The Helpline is open Monday – Friday (10am-8pm) and Saturday (10-3pm) via phone, webchat and email.


Below is a printable awareness poster and an information card. Please share among your colleagues and community networks. Hard copies of the poster and credit cards are also available if you would like copies to hand out. Copies are available in different languages.


Please contact boloh.helpline@barnardos.org.uk to order hard copies or for further information about this project.






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