Nine Feet Tall publishes free technology selection guide to help charities maximise digital investment

Bath-based change management consultancy Nine Feet Tall has published a new paper designed to support charities with technology selection.

The free-to-download paper entitled ‘Big Impact: How charities can get maximum value through technology selection’ draws on Nine Feet Tall’s extensive experience of delivering successful technology selection projects.

With insights from leading charities including St John Ambulance and Dimensions, the paper sets out five key steps organisations can take to achieve greater clarity and consistency across their systems.

Tiggy McCool, Partner at Nine Feet Tall, said: “Choosing the right technology solution helps organisations to scale and grow, as well as helping teams to function more effectively. For charities, this can mean a significant investment both in terms of financial outlay and internal resource, making it vital that digital programmes are set up correctly from the outset.

“We created this guide to help teams make better-informed decisions, which could ultimately lead to greater confidence that the selected system meets organisational needs.”

Nine Feet Tall has supported a wide range of clients to select and implement technology solutions that enable them to operate more effectively, including charities such as St John’s Foundation, St Peter’s Hospice, and UK Youth, as well as global companies such as sustainable development firm Chemonics and multinational law firm Osborne Clarke.

“As a chair of a charity myself, knowing the executive team has a structured and robust approach to conducting technology selection helps to assure the Board that there is appropriate governance in place and that risks are being managed to get to a good outcome,” Tiggy added.

Alongside her role as Partner and Nine Feet Tall’s not-for-profit sector lead, Tiggy is deeply committed to community impact. She joined the Jessie May Trust, a children’s hospice-at-home charity based in Bristol, as a Trustee in 2020 and was elected Chair of the Board of Trustees in 2021.

Headquartered in Bath with offices in London and Manchester, Nine Feet Tall specialises in delivering complex change projects, bringing together the power of people and technology.

The consultancy works across sectors including retail and consumer goods, housing, construction, manufacturing, legal and financial services, and the third sector, helping organisations achieve results that make them more profitable, agile and competitive.

Nine Feet Tall was acquired by international consulting group Talan in 2024, and continues to operate as an independent and autonomous business under the Talan UK umbrella.

To download the guide, visit https://resources.ninefeettall.com/en/big-impact-technology-selection-guide