Healthwatch are asking 3SG members to support a new campaign they are launching with CQC – #BecauseWeAllCare, encouraging the public to share their experiences, both good and bad, to help improve services. As well as promoting the benefits of giving feedback and why it’s so important, it will also be an opportunity to collect people’s views on key local issues.
Why should you get involved?
As health and social care services work to provide the best possible care during COVID-19, public feedback can play a crucial role to help us identify and address issues that affect the quality of people’s care.
Together we can help services across B&NES improve the care they provide now, and in the future. Healthwatch are here to listen and act on public feedback to improve care for you and others – helping patients, key workers, and our communities.
How can you encourage people to share their experiences?
Support the campaign
Following an experience with a health or social care service, patients and carers can share their feedback – both positive and negative - with their local Healthwatch or the CQC by completing an online form.
By encouraging your followers on social media to complete the survey, sharing the campaign with local stakeholders and the public, or even putting up a poster where you work, you can help people share their experiences of care during COVID-19 – because we all care.
Run your own campaign to get feedback
As well helping you support the campaign, our #BecauseWeAllCare campaign toolkit also enables you to run your own campaign to encourage public feedback to your service.