Thu, 12 Oct
|Webinar
Essentials to Excellence: Charities: why bother with process improvement?
Whether or not you’re considering a digital strategy, you will need to get your current processes “in order” before investing in new technology. If you know you need to make a step-change in performance, you will only be able to do that by changing your processes.
Time & Location
12 Oct 2023, 12:00 – 13:00
Webinar
About the Event
100% of your charity’s performance is a result of how well your people design, operate and continuously improve your processes. Whether or not you’re considering a digital strategy, you will need to get your current processes “in order” before investing in new technology. If you know you need to make a step-change in performance, you will only be able to do that by changing your processes.
This webinar will:
- explain a step-by-step approach for process improvement
- how to get started
- share some case study examples from non-profit organisations.
Ian Seath is a Director of Improvement Skills Consulting and a charity trustee. Ian’s consulting experience covers the private, public, and voluntary sectors and he has worked with Boards, Managers and Front-line Staff. He works as a Coach, Facilitator, Project Leader and Trainer to help organisations improve customer/beneficiary satisfaction, reduce process cycle-times, drive out waste and actively engage staff in continuous performance improvement.