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Tue, 24 Oct


Online Course

Good Practice in Volunteer Management

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation.

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Good Practice in Volunteer Management
Good Practice in Volunteer Management

Time & Location

24 Oct 2023, 10:00 – 13:00

Online Course

About the Event

This is a 2-day training course -  Day 1: Tuesday 24th October, 10am - 1pm. Day 2: Tuesday 31st October, 10am - 1pm

The covid-19 pandemic completely changed the volunteering landscape. This course will help you engage with volunteers in the post-pandemic world.

By the end of the training, you'll:

  • be confident in your role as a volunteer leader
  • understand what makes a great volunteering experience
  • understand the legal status of volunteers
  • critique and compare your volunteer journeys
  • build and test a volunteer persona
  • discuss types of barriers to volunteering and what to do about them
  • learn about reward and recognition
  • know how to act in difficult situations.

Who should attend?

  • People who are new to volunteer management
  • Volunteer managers who need a refresher

Who delivers the training?

This course will be delivered by an NCVO consultant.

NCVO's consultants specialise in volunteer management. They have experience in training voluntary and corporate sector organisations to develop and improve their approach to volunteering.

How will it be delivered?

This training will take place on Zoom and over two half days. You will need to attend both days of the same course.

NCVO will send out the Zoom link with the joining instructions before the first session.

The training will run from 10.00 until 13.00.


NCVO's pricing structure is based on your organisation’s gross annual income. NCVO members also receive a 30% discount on training prices. Organisations with a gross annual income of less than £30,000 can join NCVO for free.

Prices for this course start at £63 for NCVO member organisations with an annual income under £50,000. Find out more here.

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