Mediation Training: Handling Conflict with Confidence in Volunteer Management

Wednesday 22 April | 9.30am to 12.30pm | Online via Zoom

Ticket prices: AVM Members £43 | Non-members £65

Do you ever find yourself caught between volunteers who don’t see eye to eye, wishing you had a clearer way to help them move forward?

This session will give you some practical mediation tools that you can use even if ‘conflict resolution’ isn’t in your job title.

Disagreements are a natural part of team dynamics and when handled early and with care, they can strengthen understanding and connection. 

This interactive workshop will introduce you to the principles and practice of mediation. You’ll learn how to approach conflict constructively, support open conversations, and help volunteers move forward collaboratively.