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It’s an exciting time to join the team at Bath Assembly Rooms. This beautiful Grade 1 listed building, known for music, parties, dancing and entertainment during Bath’s Georgian heyday, has been owned by the National Trust since 1931, but we will be responsible for managing its operation for the first time from 2023.

We want everyone to feel welcome and enjoy access to the Assembly Rooms. To achieve this, we need to reach new audiences and volunteers, particularly those from diverse backgrounds, in ways that are meaningful and relevant to them. Our project team are working to develop a new visitor experience to interpret this important building, alongside a programme of community engagement and participation.

You will be part of both the project team and the new property team at Bath Assembly Rooms. You’ll work closely with the Senior Visitor Experience Officer and report to the Volunteering and Community Manager.

Bath Assembly Rooms sits within the National Trust Bath Portfolio which also includes Dyrham Park, Prior Park Landscape Garden, Bath Skyline and Bathampton Meadows.

What you'll be doing 

We’re eager to ensure that volunteers and communities have a voice in the Bath Assembly Rooms, both in the planning and development, and in the day-to-day running of the Rooms. You’ll be part of the project team, working collaboratively to embed community engagement into our ways of working, increasing involvement, developing and implementing new approaches to volunteering, and ensuring local participation continues to be a part of the visitor offer.

As we develop our relationships with local organisations and community groups, you’ll work with colleagues to ensure the experience of all volunteers, communities and partners is positive, flexible, inclusive and safe. You’ll be working on-the-ground to facilitate activity in Bath Assembly Rooms, as well as outreach work across the city.

Working with the wider team, you will help to shape and deliver a long-term plan for volunteer and community participation and engagement at Bath Assembly Rooms.

Who we're looking for

We’re particularly interested in hearing from people who are familiar with Bath, especially those who have experience of working with or participating in local groups or organisations. We value enthusiasm, being organised, communicating well and being good with people. This role is all about building relationships.

Don’t worry if you don’t have all the knowledge and skills listed here. We'd love to hear from you if you have some of the following:

  • Knowledge of the local area

  • Experience of working with groups and organisations

  • Enthusiastic about working with volunteers and the community, and promoting the benefits and opportunities of an inclusive approach to engagement

  • Understanding of good practice in volunteer management

  • Understanding of good practice in community engagement and involvement, as well as broader participation and partnership working

  • Confident in planning and leading group facilitation, and adapting to meet changing audience needs

  • Excellent organisational and planning skills

  • Strong communication skills

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

  • Flexible working whenever possible

  • Free parking at most locations

  • Free entry to our properties for you, a guest and your children (under 18)

  • Substantial pension scheme of up to 10% basic salary

Click here to find out more about the benefits we offer to support you.

Closing Date: 27 November 2022

For more information, including how to apply, please click here.

Senior Volunteering & Community Officer


£25,662 per annum


37.5 hours per week

Contract Type:



Bath Assembly Rooms, Bath, BA1 2QH

Close Date:

Sunday, 27 November 2022

Email Contact:

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