Bath City Farm - Events & Bookings Coordinator

Overall purpose of the job:

The Events and Bookings Coordinator is responsible for the coordination of Farm bookings, as well as a being a point of contact to Farm visitors.

The post holder will provide excellent customer service and continue development of streamlined administrative systems to coordinate Farm bookings effectively.

This role is also responsible for planning and executing a programme of events for the Farm with the aim of meeting agreed fundraising targets and providing opportunities for local residents to come together and participate in Farm activities.

Main duties and responsibilities:

• Responsible for bookings including birthday parties, corporate team building days and school visits.

• Ensure all bookings have adequate staffing, room allocation and resources.

• Collaborate with colleagues to set up the Community Kitchen, Training Room and other bookable spaces for site hire bookings when required, ensuring the customers’ needs for equipment and catering are met, and ensuring hired rooms are cleared and ready for use at the end of each booking.

• Plan and deliver the programme of events as set out by the Fundraising & Communications Lead, with the aim of maximising fundraising revenue and raising the profile of the Farm including arranging staff and all aspects of each event.

• Coordinate the smooth running of the Farm’s Community Garden Plots scheme, promoting the growing spaces to local residents and organisations, ensuring growers’ licences are drawn up, signed and renewed as necessary, and that annual fees are collected. Liaise with the site team to ensure the communal areas of the plots are properly maintained and respond to growers’ queries and complaints.

• Being a first point of contact for general Farm enquiries via telephone, email or onsite. The post holder will develop an in-depth overall knowledge of all Farm activities, events and facilities.

• Support ordering of office and site supplies.

The full job description, person specification and details of how to apply are on our website at www.bathcityfarm.org.uk/work-with-us/