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The role

We are seeking a Debt Caseworker who is motivated and organised. The role will be 22.5 hours per week.

You will work as part of our dynamic and growing specialist debt team, providing debt advice and support. The focus will be on maximising the income of clients and their families and reducing their outgoings where possible.


This year, the team has a target of providing a combined financial outcome for clients of £1,000,000.


Clients either contact us directly, via phone or through our drop-in service or are referred to us by partner organisations. Our partners include MacmillanDorothy HouseMS Society and Bath Mind, but referrals may come from various social service providers.


Some home working is an option with this role along with working at the Citizens Advice (CA) Bath&NES head office.


The rewards

We offer an annual salary of £22,891 – £25,015, depending on experience, plus 6% pension contribution, and offer opportunities for training and development within the organisation. You will be part of a friendly, dedicated team with a real sense of purpose.


To apply

Please visit our website to download the full job decription and application form. Completed application forms can be sent to Your employment history will be reviewed, but your application will be marked against the person specification so please ensure you provide examples of how you meet each point.


If you have any questions please email Emily or call her on 01225 303810.


Interviews will take place on the 28th of August.


You must be entitled to work in the UK and appointments will be made subject to references.

Successful candidates will be subject to an enhanced DBS check.


We value diversity and promote equality and would welcome suitably qualified people with disabilities and minority ethnic applicants as these groups are under-represented in our workforce.

Debt Caseworker


£22,891 – £25, 015 pro rata (depending on experience)


22.5 per week (to be worked over 3 days)

Contract Type:

One year, fixed term, with the possibility of extension


Bath & North East Somerset, some home working

Close Date:

Sunday, 21 August 2022

Email Contact:

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