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Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Service Manager - Children and Young People (CYP)

Salary: ​£12,255 (Full time equivalent £27,953)

Hours:  18.75 per week, term time only (some flexibility)

Contract type: Permanent

Location:  Bristol

The Role

The successful Service Manager will lead a small team of CYP Casework Co-ordinators specialising in the recovery from, and prevention of, domestic abuse. They will ensure the delivery of a consistently high quality, safe and person-centred service and hold a reduced caseload of Children and Young people. You will also be expected to lead and participate in the delivery of groupwork programmes.

Responsibilities include:

  • Provide planning, leadership and direction for a small team providing specialist support to children, young people (CYP) and their carers who are accessing the service

  • Manage your own reduced caseload of CYP and their carers, supporting their recovery from domestic abuse at a level agreed with the Service Development Manager

  • Professionally represent the service and organisation at key strategic forums and operational working groups

  • Build an effective and motivated staff and volunteer team promoting a culture of continuous improvement.

  • Provide regular supervision to the staff team and develop a learning and best practice culture within the service.

  • ​Work with Service Development Manager to devise and manage the annual budget, whilst supported by the Finance Team.

Qualifications / Requirements:

  • ​A minimum of 2 years’ experience of managing a small staff and/or volunteer team.

  • Experience working with individuals and/or families that have experienced domestic abuse

  • An excellent understanding of domestic abuse, including the impact this has on children and young people

  • A valid UK driving license and access to own vehicle – business insurance will be required as this role will involve travel around Bristol

For more details, including a full job description, click here.

If you have any questions about the Service Manager role, please get in touch with Laura Dawes (Resourcing Assistant) on 07908496681. 

Service Manager - Children and Young People


£12,255 (Full time equivalent £27,953)


18.75 per week, term time only (some flexibility)

Contract Type:




Close Date:

Wednesday, 30 November 2022

Email Contact:

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