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We Hear You (WHY) is a charity providing free professional counselling for children, young people and adults affected by cancer, life threatening conditions or bereavement in Somerset, Bath and North East Somerset, Swindon and Wiltshire.


We Hear You is an organisational member of the British Association of Counselling and Psychotherapy (BACP) and bound by its Ethical Framework for Good Practice in Counselling and Psychotherapy.

All members of staff at We Hear You are expected to embody our mission and values.


Main purpose of the job:

The Head of Fundraising and Engagement is responsible for:

· Income generation through trusts, corporate partnerships, major donors, events, and individual / regular giving.

· Development of WHY’s volunteer network and community fundraising.

· Delivering agreed marketing activities for the charity, driving results across income generation and service delivery.


Key tasks and responsibilities:

· Work alongside the Chief Executive Officer to develop and implement our organisational strategy.

· Hold a strategic overview of WHY’s income generation.

· Responsible for the development, implementation and monitoring of the income generation and engagement strategy.

· Input into and use the charity’s strategic plan to guide fundraising activities and revenue generation.

· Planning, budgeting, and forecasting income, with the Chief Executive Officer.

· Provide excellent stewardship and develop relationships with donors, supporters, and partner organisations - identifying new supporters, companies, and groups, encouraging long term engagement so that agreed targets are achieved.

· Manage and develop centrally run events, community events, and corporate fundraising activity, providing support at specific events where appropriate.

· Develop and coordinate digital fundraising.

· Manage and develop our individual giving programme.

· Develop, coach, inspire and motivate the fundraising and communications team to deliver their objectives and develop their own skills and expertise in their roles, providing ongoing guidance and support for the team.

· Develop, implement, monitor, and evaluate the charity’s communications strategy including a digital strategy.

· Work with the Chief Executive Officer to raise the profile of the charity across its service provision.

· Raise awareness of the charity, its service, successes and plans through both social media and the press.

· Ensure branding is upheld in all aspects of external communication, ensuring consistency and use of our brand guidelines.

· Oversee the management and content of the website, social media accounts and other digital communication channels.



The post holder will be expected to:

· Keep up to date with best practice in relevant fields.

· Adhere to relevant legal and statutory requirements including the Data Protection Act (ensuring an appropriate level of confidentiality at all times), and Health and Safety at Work Act (ensuring the health and safety of own and others at all times).


The post holder may be asked if they are able to represent the charity at events and external meetings which may require some evening and weekend working.


The post-holder will be expected to undertake any other duties commensurate with the post.


Equal opportunities

We Hear You (WHY) is an equal opportunity employer and is fully committed to a policy of treating all its staff and job applicants equally.


WHY will take all reasonable steps to recruit, appoint, employ, develop and promote staff on the basis of their experience, abilities and qualifications without regard to the protected characteristics as specified in the Equality Act 2010.


The post-holder will be expected to implement We Hear You’s Equality and Diversity Policy in all aspects of their work.



This organisation is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.



So, if you’re looking for an impactful and rewarding role as a Head of Fundraising and Engagement, please apply here:

The closing date for this role is 5pm on Wednesday 29th May 2024.

Interviews will be held on the 4th and the 7th of June 2024.

Head of Fundraising and Engagement


Salary of £37,500 - £43,500 per annum, pro rata


from 22.5 hours per week up to 37.5 hours per week

Contract Type:

Permanent or temporary contract



Close Date:

Wednesday, 29 May 2024

Email Contact:

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