About us

Citizens Advice Bath and North East Somerset is an independent local charity providing information and advice to residents of the Bath & NE Somerset area which covers the city of Bath, several smaller towns and the surrounding rural area.

We provide free, independent, impartial and confidential advice – whoever you are, whatever the problem. We help people overcome their problems and campaign on big issues when their voices need to be heard.

We value diversity and promote equality and would welcome suitably qualified people with disabilities and ethnic minority applicants as these groups are under-represented in our workforce.

Role Profile

At Citizens Advice Bath & NE Somerset, the training and development of our people is at the heart of everything we do, to make sure we provide our clients with the highest possible quality of service. You must enjoy working with people as the majority of your time will be spent coordinating or delivering our volunteer recruitment and training programme, and working directly with colleagues and learners.

You will be coordinating training and learning activities across the whole organisation, working with our experienced supervisors to induct new staff and volunteers as well as providing or coordinating training to address any skills gaps in other roles. You might also be delivering training to external organisations.

You will have an enthusiastic, open and creative approach to learning and accommodate the development needs of paid staff and volunteers through coaching and mentoring, as well as direct training sessions.

To Apply

Advert, job pack and application form are on our website here. To apply, please download and complete the application form and email to emily.davies@cab-banes.org (CV applications will not be accepted). If you are unable to send the application form electronically post it to Emily Davies, CA BANES, 2 Edgar Buildings, George Street, Bath BA1 2EE. Please address each point of the person specification in your application.