Delivering energy advice to residents and groups in Bath & NE Somerset by telephone, video and in person and at community events. This role aims to empower residents to make choices and access support to reduce fuel poverty and improve energy efficiency through energy savings measures such as insulation, reducing costs and maximising income. Energy advice training will be provided with opportunities to develop vocational qualifications.

We value diversity and promote equality and would welcome suitably qualified people with disabilities and minority ethnic applicants as these groups are under-represented in our workforce.

Energy Adviser specific responsibilities

Key activities will include:

• Triage initial contacts and assess next steps based on the client’s situation.

• Provide initial advice and identify sources of emergency support.

• Signpost and refer to other sources of help outside of scope.

• Using Energy Advice Framework to exploring energy options.

• Complete benefit checks and provide holistic income maximisation

• identify grants or other sources of support energy debts

• Support the work of the debt team by providing budgeting advice.

• Being advocates for energy awareness within their own organisation, the Hub and encourage colleagues to undertake training.

The rewards

We offer an annual salary of £19,899 to £22,262 per annum, plus 6% pension contribution, flexible working arrangements, and offer opportunities for training and development within the organisation. You will be part of a friendly, dedicated team with a real sense of purpose.

The selection process

Please send your completed application to emily.davies@cab-banes.org 

Your employment history will be reviewed, but your application will be marked against the person specification so please ensure you provide examples of how you meet each point. The specification and application form can be found here: https://www.citizensadvicebanes.org.uk/job/energy-adviser/

If you have any questions please e-mail Julie Pullen, Energy Advice Supervisor, via e-mail at julie.pullen@cab-banes.org

You must be entitled to work in the UK and appointments will be made subject to references.