Do you want to take the next step in your career journey?

Are you passionate about making a difference to peoples' lives following a brain injury?

JOB DETAILS

Responsible to: Chief Executive Officer

Hours of work: 21 – 35 hours per week (dependent on your circumstances)

Job Type: Fixed term contract 12 months (likely to be extended depending on funding)

Pay: £14.21 per hour

Job benefits: 32 days annual leave pro rata (including bank holidays), time off in lieu, pension scheme, regular training and supervision.

*This post is subject to enhanced DBS clearance

*A car driver with access to own vehicle is required for this post

Application Deadline:  24th Feb 2026

JOB PURPOSE

• To plan and implement cognitive and other activities for our day centres.
• To deputise for the Day Centre Coordinator and run the day centre when needed
• To mentor rehabilitation assistants and spread best practice amongst the team.
• To assist people with acquired brain injuries in their rehabilitation and recovery by supporting them to improve independent living skills, cognitive rehabilitation, and social engagement, to maximise independence and quality of life.
• Duties are conducted either within our day centre, in individuals’ homes or out in the community, across the BANES and North/ West Wiltshire regions
• To listen to and understand the needs of clients and help agree and create support plans and follow through with them over time.
• To understand the risk management process including identifying safeguarding concerns and preparing risk assessments
• To monitor progress and update support plans / goals on a regular basis.
• To adhere to all reporting processes.
• To work as an effective member of a supportive and cohesive team.

RESPONSIBILITIES & TASKS

Client journey:

• Support clients to define and work towards desired goals and key outcomes. Providing feedback and observations to team members.
• Listen actively to your clients, understand what they would like to achieve and agree SMART goals that will help the client towards these goals
• Ensure the safety and welfare of clients, reporting any safeguarding or other concerns to your supervisor or manager
• Identify and work with other agencies who can support the client, signpost or accompany the client to new or other complementary services
• Liaise with external health and social care professionals or other statutory and voluntary agencies in the coordination of support and referrals regarding your clients
• Ensure client goals are adequately reflected in daily activities, including independent living skills, social and community support and cognitive rehab exercises

Service delivery:

• Research, plan and develop new cognitive rehabilitation-based exercises and activities that can be used in group sessions ensuring there is an interesting and varied programme of activities for clients
• Deputise for the Day Centre Coordinator and lead the day centre when they’re not available.
• Prepare and deliver activities with individuals in line with their desired outcomes.
• Mentor and support colleagues and volunteers who are assisting you with service delivery
• Take ownership for identifying and solving problems as they arise
• Maintain client records, keeping details up to date and informing the Operations Coordinator of any changes to clients’ personal circumstances or details
• Bring to the attention of senior staff any problems that might arise in the running of 1:1, group-based or day centre sessions

Support to families and carers:

• Provide a listening ear, support and advice to family members and carers, and signpost to other relevant services where appropriate
• Involve family members and carers in planning client support where appropriate

Administrative and other responsibilities:

• Maintain regular contact with the Operations Coordinator and CEO and proactively engage with staff meetings
• Respond to emails, messages and other correspondence in a timely and professional manner
• Maintain up to date records of your clients’ goals, achievements, activities
• Work with and alongside volunteers and other staff, being professional at all times
• Attend awareness raising and fundraising events, representing Headway Bath and District professionally

Training and Development:

• This is a varied role which is stimulating, challenging, and rewarding. There will be occasions when you have to be prepared to undertake tasks which you may not be familiar with. A positive and committed approach to continued professional and personal development is essential, as is reflective practice
• Fully participate in the supervision and appraisal process
• Attend mandatory training as required
• Be proactive in identifying personal training needs and raise with CEO
• Carry out any other duties that may be specified from time to time by the Board of Trustees or management team.

Person Specification:

Essential

Education and Qualifications

Appropriate IT, literacy and numeracy skills, sufficient to fulfil the requirements of the job description.

Experience

3 years of proven experience of working with people who have physical, emotional, or cognitive difficulties.

Experience of working in a health/social care setting or in the voluntary sector.

Experience of planning and leading group activities

Skills, Knowledge and Ability

Excellent communication skills in both verbal and written English.

Good interpersonal skills.

Good organisational and planning skills, including time management.

Ability to self-motivate, show initiative and work to goals and targets.

Ability to problem solve, prioritise and pay attention to detail.

Good knowledge of health, safety and potential safeguarding issues relating to people being supported.

Desirable

Education and Qualifications

NVQ or equivalent in Health or Social Care.

Experience

Experience of carrying out assessments.

Some experience of working with people with brain injuries.

Experience of working in a health/social care setting or in the voluntary sector.

Experience of working in a supervisory capacity.

Skills, Knowledge and Ability

Some knowledge of brain injury and its effects.

Some knowledge of person-centred treatment approaches

Some knowledge of support available to people and their families who have experienced a brain injury.

Some knowledge of vulnerable adults and professional boundary issues.

Creative thinking and initiative for developing activities.

Basic budgeting skills to supports users.

Personal Attributes

Flexible, adaptable and reliable.

Personally, and professionally responsible.

A positive and committed approach to personal development.

Willingness to travel in support of service users across BANES and Wiltshire.

Willingness to work occasional evenings and weekends.

A commitment to equal opportunities and anti- discriminatory issues.

It is essential that you have the maturity, experience, and resilience to be able to support those who have complex needs and potential behaviour challenges.

How to apply

Please complete and return an application form on the Headway Bath website here: https://www.headwaybath.org.uk/jobs.

If you would like further information about the role before applying, please don’t hesitate to contact our CEO Philippa Gordon on 07985 412 133.

Headway Bath & District is an Equal Opportunities employer and welcomes applicants from all sections of the community. All offers of employment are subject to satisfactory references and DBS checks.