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About you

You have experience of working in a communications role, producing engaging content. As a skilled storyteller, you are extremely comfortable building positive relationships with various stakeholders. You have great copywriting skills and are proficient in editing and proofreading. You are a driven individual, able to report on digital channels regularly and make the necessary changes to improve engagement.


Why join us?

· Be part of a friendly team, who always look out for each other

· Experience a strong collaborative approach to work

· Flexible working between our Bath office and remotely

· Access free parking at the office, with beautiful grounds in which to work

· Utilise a large suite of digital tools to support staff to do their jobs

· Get a great range of discounts through the CarerSmart scheme

· Know you will make a difference to vulnerable people every day

· We aim to encourage a culture where everyone’s unique value is recognised


Key responsibilities

Communicate and promote key messages

· Maximise the reach and raise the profile of The Carers’ Centre.

· Work with the Communications Manager to create high-quality and compelling content through various platforms, including digital and print.

· Liaise with colleagues to ensure key messages are communicated and follow our tone of voice.

· Create, schedule and publish effective digital content (website, social media, email newsletters, etc).

Manage press and local media relationships

· Work with the Communications Manager to identify media opportunities and case studies to maximise positive media coverage for The Carers’ Centre.

· Produce and distribute press releases and other promotional copy.

· First point of contact for incoming press enquiries and manage contacts.

Support effective reporting and documentation

· Monitor and evaluate the impact of our communications, providing metrics and performance reports.


· Take responsibility for ensuring communications are in line with GDPR.

· Adhere to the Carers’ Charter.

· Encourage carers to provide feedback on The Carers’ Centre services and to become actively involved in shaping future delivery.

· Ensure that you adopt good practice within the Carers Trust network.

· Ensure that you work within The Carers’ Centre policy framework.


We will interview suitable candidates on a rolling basis, interview date will be confirmed on receipt of application. 

Communications Officer


£25,848 FTE



Contract Type:

Full Time


Hybrid (office/home)

Close Date:

Wednesday, 19 April 2023

Email Contact:

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