Off the Record Bath & North East Somerset (OTR) is a mental health and wellbeing charity that gives local young people a safe space to be heard and be themselves.  We provide a range of free services for young people, including counselling, listening support, youth participation, advocacy, support for care leavers, social prescribing, and LGBTQ+ support.

This senior leadership position is responsible for managing and overseeing OTR’s Voice Services which include our Advocacy and Independent Visiting (IV) Service, Participation Service, LGBTQ+ Service, and our CAMHS Link Work Service. You will directly line manage our Leads of these services and empower them to deliver and develop the work that they do.

You’ll work with the Service Leads to manage key commissioner and contract relationships to ensure we’re delivering in line with our contractual obligations. This role also plays an important part in shaping the future of each service; supporting re-contracting, bid writing, and applications to tender.

The post holder will be a key member of OTR’s Senior Management Team (SMT), working collaboratively with the Head of Wellbeing Services, Head of Resources, and the CEO to help shape and deliver the organisation’s strategy, drive innovation, and support long-term organisational growth.

We are looking for someone who has strong people management skills, who can build trust quickly within a team. The Service Leads are key to the success of this role and their expertise and knowledge is invaluable.

You’ll enjoy supporting colleagues to thrive and develop services, while also able to use a strategic approach to decision making to future proof what we deliver. You’ll be passionate about our mission and hold strong communication skills to bring clarity to our work for staff, partners, and young people.

Your enthusiasm and personality are as important to us as your experience to date. If you can’t tick off every point in the job description below but feel you have the right transferable skills to succeed in the post, please do still apply.

This role is based at our office in central Bath, which is very close to Bath Spa train station and Bath central bus station. The post holder will be based in a shared office with access to meeting rooms.

There is opportunity to work from home when agreed with your line manager, and we operate a flexible working policy which allows your hours to be spread throughout the day/week in agreement with your line manager.

The post holder will be expected to be able to travel throughout the authority and beyond to meet service users, professionals, and to attend meetings and training activities associated with the position. Mileage allowance will be payable for these types of travel.

The job will require occasional working outside of core office hours, some evenings, including the occasional weekend.

Applicants must have the ability to travel within and outside the local authority, including to areas where there is no public transport.

If you would like an informal, confidential conversation about the role before applying, please email office@offtherecord-banes.co.uk to arrange a time for a chat with Karen Black, Interim CEO.

For the full job description and person specification, please visit www.offtherecord-banes.co.uk/work-for-us

If you’re ready to proceed, we would love to hear from you. Please visit our website www.offtherecord-banes.co.uk/work-for-us to complete the online application form and the optional, anonymous equal opportunities monitoring form.

The closing date for applications is 14th April at noon. Interviews will take place Bath Office, Manvers Street on 23rd April 2026.

Appointments will be subject to satisfactory references and an Enhanced level Criminal Records Bureau check.

The job description is a general outline of the job duties and responsibilities and may be amended as OTR develops. The post holder maybe required to undertake other additional duties as may be reasonably required from time to time.