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The Somerset Counselling Service is dedicated to supporting individuals who have experienced domestic abuse and are currently residing in safe accommodation. We are seeking a compassionate and highly organised Community Coordinator to join our team. In this role, you will be responsible for recruiting, managing and supporting volunteers who will contribute to the service's wellbeing groups, befriending scheme, and general administrative support. By effectively coordinating volunteers, you will play a vital role in enhancing our ability to provide comprehensive assistance to our clients.


As the Community Coordinator, your responsibilities will include:


Volunteer Recruitment:

You will develop and implement strategies to attract volunteers who are aligned with our service's objectives and values. This involves collaborating with various organisations, community groups, and online platforms to reach potential volunteers. Conducting interviews and background checks will ensure that we select individuals who are suitable for the diverse volunteer roles available within the service.


Volunteer Management:

Providing a positive and fulfilling experience for our volunteers is essential. You will conduct comprehensive orientation and training sessions to familiarise volunteers with our policies, procedures, and expectations. By leveraging their skills, interests, and availability, you will assign volunteers to suitable roles. Through ongoing supervision, guidance, and recognition, you will foster a supportive and inclusive environment that encourages open communication and teamwork among our volunteers.


Wellbeing Groups Support:

The service offers wellbeing groups to our clients, and your role will involve coordinating and scheduling volunteers to support these sessions. Collaborating closely with the counselling team, you will identify areas where volunteers can provide assistance during group sessions. Monitoring the effectiveness of their contributions, you will implement improvements to ensure a valuable and supportive experience for our clients.


Befriending Scheme:

Facilitating the befriending scheme will be a key aspect of your role. You will match trained volunteers with clients in safe accommodation, facilitating the establishment of supportive relationships. Providing ongoing guidance and support to both volunteers and clients participating in the befriending scheme is essential for its success.


Administrative Support:

Identifying opportunities for volunteers to contribute to administrative tasks and operational functions is another important aspect of this role. You will assign and supervise volunteers in roles such as data entry, filing, answering phone calls, or scheduling appointments. Ensuring that volunteers have access to necessary resources, equipment, and training will enable them to effectively carry out their administrative tasks.

In the first year, this role will be employed for 11 hours per week and this will then increase to 18.5 hours per week in the second year moving forward.


For a full job description/person specification and to apply, please follow the link provided on this website. This vacancy may close early if a suitable candidate is found, so early applications are encouraged.


FearLess is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.

Community Coordinator


£21,490 - £25,158 per annum (pro rata)


11 hours per week for the first year, increasing to 18.5 hours per week in year two

Contract Type:

Part Time


Taunton, with paid travel across Somerset as required

Close Date:

Friday, 22 September 2023

Email Contact:

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