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Service Manager

Fancy joining Changes Bristol small and vibrant team at a time when their service is more important than ever? They are looking for a Service Manager with passion and creativity, able to lead and constantly adapt as they support people’s mental health in this Covid-era.


Your main responsibility as a Service Manager will be to ensure their peer support groups both online and physical groups operates effectively and smoothly; you will supervise volunteers and staff; promote the service; network; and organise/deliver training and drive the service forward. You can expect a good amount of admin and ad hoc tasks, therefore you will need strong skills to prioritise, organise your workload effectively and delegate when needed.


This is a full-time role (37.5 hours) and they will require you to help lead on the recruitment of your deputy. It will require some flexibility and out-of-hours working as well as working in a face-to-face capacity.


About Changes Bristol mental health charity

Changes Bristol is a mental health charity that provides a service to those suffering mental distress in greater Bristol. Their core service provides peer support meetings that run every week that are open access with no referral necessary, and where the support is there for as long as people need it. They also run a befriending service for those who need one-to-one support.


They're a small vibrant team, and they consider their service to be essential to the population of Bristol and wish to maintain, improve and expand our service in the coming years.


The recruitment process

Please complete the Application form and Equalities form to be considered for the role. These can be found by clicking on the links at the bottom of this page. The equalities form is anonymous and is completed online. The application form can be downloaded and when completed emailed to


Please ensure you read and understand the Guidance Notes and the requirements of the Job Description and Person Specification before completing the application form (links to all of these can be found below). A Curriculum Vitae will not be accepted as an application for the role.


After the closing date on Tuesday 27th July at 5pm they will assess all the applications received and compile a shortlist of candidates. If you are chosen on the shortlist you will be invited for an interview most probably via Zoom within the following 14 days.


They are an equal opportunities employer, but more than that they are a charity that cares passionately about diversity and inclusion. They are committed to making their team better reflect the diverse communities that they serve in Bristol. This means that they welcome your application regardless of your gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes you unique.


Job Description
Person Specification
Application Letter
Guidance notes
Application Form
Equalities form (anonymous – please fill in online)

Service Manager




37.5 (need some flexibility on out-of-hours working also)

Contract Type:

Full time



Close Date:

Tuesday, 27 July 2021

Email Contact:

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