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Reporting to the CEO, the Head of Operations is a key role within our organisation, forming part of the senior management team (with the CEO, Philanthropy Director and Head of Finance) and acting as Company Secretary and Data Officer (GDPR). 

As Quartet grows and embraces new ways of working, this role is pivotal in ensuring the smooth running of the organisation. It oversees the IT and digital infrastructure and processes that underpin all its work. It manages and serves as the main point of contact for external providers across a wide range of operations, including office administration, human resources, asset management, logistics, and the development of internal processes and policies. 

The role holder is Quartet’s Data Officer(GDPR) and its Company Secretary: providing support to the Board and its committees and ensuring that the organisation is charity compliant in all its work.

We need an individual who can think strategically, practically and in a way that can inspire their team and who has excellent organisational and leadership skills. The successful application will have an eye for detail, an ability to multitask and to manage an ever changing and challenging workload with professionalism and good humour.

Role • Head of Operations 

Hours • Full Time (35 hrs per week) 

• Flexible working options will be considered such as a condensed working week.

• Quartet operates a hybrid working arrangement, with a minimum of 60% office / 40% home working. 

Salary • Circa £40-£42,000 per annum 

Probationary period • 6 months 

Accountability • Reports to the Chief Executive 

Pension • 5% employer stakeholder pension contribution on completion of probationary period. Pension contribution backdated to joining date. 

Staff benefits • Quartet offers a staff benefits scheme via the Hospital Saturday Fund (HSF) and pays a higher entry levelfee. 

Holiday • 25 days per annum, in addition to public holidays, plus 3 days between Christmas and New Year. • An additional day’s leave is awarded after 5 years of continuous service, and an additional 2 days after 10 years of continuous services. 

Location • Main location is in the Bristol office – Quartet offers a hybrid working arrangement with 60% of contracted week to be in the office, 40% home working. 

Travel expenses • Car, cycle and motorbike mileage allowance for travel in connection with work.

How to apply


Please send the following:

• A covering letter stating why you’re the right person for this role (max 2 sides of A4) 

• A completed application form 

• An up to date CV 


Referencing: ‘Head of Operations’ in the email subject line 

Closing date: 12noon on Wednesday 1 March 2023 

Interview date: Wednesday 8 March 2023

Click here to apply.

Head of Operations


£40,000 to £42,000pa depending on experience


Full time, 35 hrs per week

Contract Type:



Bristol (Hybrid)

Close Date:

Wednesday, 1 March 2023

Email Contact:

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