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Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.


If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!


Job Role: Travelling Communities Outreach & Engagement Worker

Salary: £13,944 per year (full time equivalent £23,240)

Hours: 22.5 hours per week

Contract type: Permanent

Location: West Wiltshire, covering Dundas to Foxhangers on the Kennet & Avon canal

Additional information:

  • A valid UK driving licence and access to own vehicle - business insurance will be required for roles involving travel to work
  • Covering Dundas to Foxhangers on the Kennet & Avon canal and flexible support for Travellers living roadside and on private sites
  • Flexibility to cover other areas across Wiltshire, Bath and North East Somerset

The Role:

The successful Outreach and Engagement Worker will be working in part of our Gypsy, Roma, Traveller and Boater engagement service; contacting and supporting the Travelling Communities in West Wiltshire, both on the water and roadside.

You'll be helping these communities to access health, wellbeing and education services, and report on ways to support members of this community more effectively. You'll need to be able to successfully communicate with a diverse range of people and be a great team player who is passionate about helping the communities they are working with. You'll also need to be comfortable with lone working and managing your own workload effectively.

Responsibilities include:

  • Work in close partnership with the team and relevant external agencies
  • Progress and track referrals made into the service
  • Provide clients with information and ensure that appropriate services can be accessed
  • Maintain client records that are accurate and fully updated via our client record system
  • Complete new and review, strength/risk assessments for clients; leading to the delivery of full support plans which meet individual client need

Qualifications / Requirements:

  • A valid UK driving licence and access to own vehicle - business insurance will be required for roles involving travel to work
  • ​Comprehensive knowledge of the challenges faced by travelling communities (either working knowledge or lived experience)
  • Experience providing a tailored outreach service for those living in marginalised communities

For the full job description please click here

There are many great reasons to join our team!

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Sliding salary scale with salary increases every year for the first 3 years
  • Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
  • 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • A generous and competitive pension scheme
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • 6 weekly Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about the role, please get in touch with Dannielle on 07960142019 or email We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Travelling Communities Outreach & Engagement Worker (Part Time)


£13,944 (full time equivalent £23,240)


22.5 hours per week

Contract Type:

Part time, permanent


West Wiltshire

Close Date:

Sunday, 17 September 2023

Email Contact:

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