Job Role: Supported Housing Worker

Salary: £8,733.33 per year (FTE £26,200)

Hours: 12.5 hours per week

Contract type: Permanent

Location: Bath

Additional information:

Participate in an out-of-hours on-call rota.

Participation on the first-responder system (emergency cover) at our homeless hostel.

Overview:

If you enjoy working directly with people and making a real difference in their lives, this could be the role for you.

As a Supported Housing Worker, you'll support residents living in our accommodation services across Bath. You'll help people overcome challenges, maintain stable housing, and work towards their personal goals. From conducting support sessions and wellbeing checks to assisting with tenancy-related matters, you'll play an important role in helping residents achieve greater stability and independence.

Every day brings different challenges and opportunities, making this a rewarding role for someone who is compassionate, practical, and committed to helping others succeed.

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

Join our dedicated team in Bath as a Supported Housing Worker, providing warm, person‑centred support and hands‑on housing management for people with recent experiences of homelessness (including those with offending backgrounds) living in designated properties. No two days are the same - you’ll build rapport, champion strengths, and create safe, stable homes where people can thrive.

You’ll guide clients to sustainable move‑on within agreed timescales by building trust, co‑creating clear support plans, and boosting confidence through practical tenancy skills, benefits and budgeting support, and encouragement.

What you’ll be doing:

- Create and deliver personalised support plans and risk assessments to help clients thrive.

- Champion safeguarding by following polices and procedures to keep everyone safe.

- Empower clients be offering advice, information, and support to connect with the right services.

- Maintain accurate client records using out system, INFORM.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

What we’re looking for:

Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues.

Experience working with people who may have complex needs and/or challenging behaviours.

There are many great reasons to join our team!

- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health   

  Cash Plan

- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 

  30 days after 4 years of continuous employment (pro rata for part-time staff)

- 30% staff discount at our charity shops

- A generous and competitive pension scheme

- A supportive culture where staff feedback is highly valued and regular supervisions with line managers   

  are conducted

- Great opportunities for career development and free monthly training sessions from experienced   

  facilitators

- For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which 

  offers amazing discounts on thousands of brands

- Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role.

If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at recruitment@alongsidecharity.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!