What it's like to work here

You will be responsible for supporting volunteers across the National Trust Bath properties, which include Dyrham Park, Prior Park Landscape Garden, Bath Assembly Rooms, Bath Skyline and Bathampton Meadows.

Reporting to the Volunteering & Community Manager and line managing the Volunteering & Community Officer, you will be a crucial part of this small, hardworking team.

You will be based in an office at Dyrham Park but will travel around the other properties to work with the staff and volunteer teams. This can be flexible, but you’ll need a way to travel as Dyrham Park is not accessible by public transport.

This role will include some evening and weekend work (seasonal volunteer social events, for example), and some work off property within the local community.

What you will be doing

Working predominantly with volunteer managers and volunteers, you will focus on delivering this year’s volunteer strategy, helping to shape and deliver next year’s strategy, and supporting light-touch community engagement.

As our Senior Volunteering & Community Officer you will manage the Volunteering & Community Officer and support Volunteer Managers to ensure volunteer processes run smoothly, including recruitment, database management, rewards and recognition, training and support. You will meet regularly with volunteer representatives, manage volunteer social events and lead listening sessions.

You will support community organisations to visit our properties, attend local fairs and festivals to talk about our work, and provide talks and tours for local groups.

Helping to make our National Trust properties attractive and accessible to different audiences and ensuring the experience of volunteering with us is positive, flexible and inclusive are the core components of this role.

Who we are looking for

We’re interested in someone who enjoys working with others but is able to use their own initiative, is enthusiastic and good at getting people involved.

We'd love to hear from you if you have the following:

• Enthusiasm about the benefits of volunteering
• Knowledge about good practice in volunteer management
• Organisational and planning skills, with good attention to detail
• Communication skills
• Good at listening, talking to and getting on with all kinds of people
• Comfortable and confident with IT such as emails, spreadsheets, databases, etc.