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Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!


Job Role: Supported Housing Worker         

Salary: £22,440 -  £23,812                

Hours:  37.5 hours per week             

Contract type: Permanent

Location:   Bath

Additional information: On-call rota, £100/week when on-call


The Role

  • Based within our Homelessness Service in Bath, the successful Supported Housing Worker will focus on supporting our service users to build the skills and independence required to avoid a return to homelessness and to move into and sustain their own accommodation. They’ll build trusting and empowering relationships with our clients and provide person-centred housing support to a caseload of up to 8 people. They’ll be a fantastic communicator who is passionate about helping others and has a keen willingness to learn.

    This exciting position is perfect for someone who wants to share their knowledge and passion with like-minded colleagues and develop their existing skills in a supportive environment.


Responsibilities include:

  • Complete detailed sign-ups to ensure that new clients moving into the service understand their rights, responsibilities and the conditions of their license agreement

  • ​Ensure new clients are welcomed and inducted into the service and have access to local services such as GPs and other support agencies and resources

  • ​Manage a caseload of clients, to identify their strengths and goals, and develop their skills, confidence and well-being, so they can successfully maintain their accommodation and prepare for independent living

  • ​Use knowledge and skills to enable clients to navigate through the benefits system and understand their rights and entitlements

  • ​Accompany clients to appointments and support them in managing their schedules and responsibilities

  • ​Assess, plan, deliver and review person-centred Support Plans that empower clients to identify and overcome barriers and to progress towards greater independence

  • ​Identify safeguarding issues relating to the welfare of vulnerable adults and to escalate concerns as appropriate and present these concerns in multi-agency forums

  • ​Ensure ongoing assessment and management of risks associated with clients with an attitude of positive risk taking

  • ​Be available as on-call employee approximately 1 week out of 5

    Qualifications / Requirements
  • The ability to be warm and empathetic whilst maintaining appropriate boundaries
  • ​Experience working in homeless services or with people with complex needs an advantage but not required
  • ​An understanding of social housing and the benefits system is also an advantage


There are many great reasons to join our team!

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
  • Cycle to work scheme
  • 25 days annual leave
  • 30% staff discount at Julian House charity shops and bike workshops
  • A generous and competitive pension scheme
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.


Get in touch

If you have any questions about this role, please get in touch with Laura Dawes (Resourcing Assistant) on 07908496681. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

(CLOSED) Supported Housing Worker


£22,440 - £23,812


37.5 hours per week

Contract Type:

Full Time



Close Date:

Friday, 5 August 2022

Email Contact:

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