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Clean Slate Training & Employment is a fast-growing social enterprise, facing up to the challenge of a spiralling cost-of-living crisis for hard-pressed households across the country. Last year, we enabled 3,000 people to share around £1.75 million by helping them increase their income and reduce expenditure. Now we want to grow our brilliant team of support workers. You don’t need experience in helping people with their finances, employment or digital skills, (we will provide training), but if you have a natural ability to engage and inspire others, even when they’re struggling most, you’re just who we’re looking for.


Our Outreach Support Workers work with people struggling with their finances: daunted by the cost of living crisis and at risk of debt, rent arears and potentially homelessness. You will support them to build their skills, take control of their finances and, at their own pace, find employment. This involves contacting people referred to us by phone and email, providing information, advice and guidance, and signposting specialist advice and regulated bodies. It also includes helping people use digital tools to become better off. This job is hybrid, we are keen to hear from candidates near our Quids In Centres around Bristol and South Gloucestershire, so you can help us deliver face-to-face support and workshops from community spaces there as well as working from home.


To succeed, you will be a great communicator with a natural coaching style and the ability to provide a service that is welcoming to all. You will have insight into the needs of vulnerable people from diverse backgrounds and understand the importance of confidentiality when working with personal information. You must be a competent user of Office packages and web-based facilities, and an organised administrator. It would be helpful if you already have IAG L3 or equivalent, an understanding of discrimination, equality and diversity issues, including those not set out in law such as the ‘poverty premium’. The ability to speak Bengali, Polish, Romanian, Ukrainian or the language of another group affected by financial and digital exclusion would be an advantage. Sharing our values is essential, however. Can you join us in this promise to the parts of our community experiencing hardship:


Your home must be in the UK as Clean Slate is not able to take on the administration of tax etc in jurisdictions outside the UK. Likewise you must already have the right to work in the UK as Clean Slate is not in a position to sponsor applicants to gain the right to work here.


The rate of pay for this job is £22,500 per year pro rata'd according to the numbers of hours you work per week. Other staff benefits include a company sick pay scheme, an incremental holiday scheme, access to mental and emotional health support via our employee assistance programme and opportunities to further develop your skills, including by our own excellent in-house training. Our culture is open and we encourage everyone to contribute to the direction of the organisation. If this sounds like a role where you could flourish, please apply by Sunday 30 October 2022.

Outreach Support Worker


£22,500 pro rata, £11.54 per hour (under review)


Full time and part time positions available

Contract Type:

6 months fixed term with possibility of extension


Hybrid: working from Bristol support centres and from home

Close Date:

Sunday, 30 October 2022

Email Contact:

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