top of page

We are looking for passionate, reliable and empathetic Café support worker to join our team.
Working in our 2 training cafes experience is café/catering setting is an advantage but just a desire to make a real difference to our members by supporting and training within the café environment.

Title: Café Support Worker

Hours of work: Various hours

Responsible to: Café Managers

Place of Work:   SWALLOW Community Cafés, Radstock and Peasedown-St-John

Pay: Support Worker Pay Scale £11.30 per hour start rate

Thank you for your interest in SWALLOW Charity. We are a local charity based in Westfield, carrying out our work within Bath and North East Somerset. This role provides an exciting opportunity to make a direct, positive difference to local teenagers and adults with learning disabilities.

SWALLOW was founded in 1993 and the charity now supports over 130 members, providing tailor- made support to enable them to live their lives to the full as independently as possible.

SWALLOW is user-led which means that our members are at the heart of everything we do. Our members have a say in all of the courses, activities and events that we run. This role is integral to empowering every individual and to maintaining the high standards and variety that our members expect from us.

Job Purpose:

To support the Cafe Managers & Employment support Coordinator in ensuring that the SWALLOW Community Cafes are enterprises that SWALLOW will continue to be proud of and that we maintain the high standards.


  • To support people with learning disabilities to run the SWALLOW Community Cafes

  • To support members to develop their catering and customer service skills

  • To help members produce food to order and ensure quality control of food going out to customers.

  • To help people to develop community skills and encourage community involvement

  • To work within an anti discriminatory framework

  • Encourage and support members to take responsibility for their own elves

  • To follow SWALLOW’s Health and Safety policy at all times and ensure that the SWALLOW Community Cafes remains safe

  • To help ensure that all accidents are recorded and reported.

  • To follow Food Agency Guidelines – ‘Safe Food Better Practice’ procedures at all times.

  • To follow SWALLOW ‘s Equal Opportunities policy and other policy’s at all times

  • To provide advice and assistance to members and liaise with mangers in relation to any unmet needs and wants of the members

  • To give personal support to members when required

  • Help to resolve any disputes between members when required

  • To keep SWALLOW Community Cafes running smoothly and well organised ensuring good positive communication at all times

  • To work within the SWALLOW risk assessment framework to provide care that minimises risk in the least restrictive manner

  • To help write daily progress reports on trainees and ensure that the SWALLOW Community Cafés records are kept up to date

To view the full job description and person specification, please click here.

For an application pack/information visit our website or call 01761 414034 and speak to Michelle Gibbs or email

Closing date: Wednesday 5th July

Support Worker – Cafes


£11.30 per hour plus generous benefits


Average 12.5 hours per week (Monday-Friday) set working pattern

Contract Type:

Subject to the successful completion of a 6-month probationary


SWALLOW Community Cafés, Radstock and Peasedown-St-John

Close Date:

Wednesday, 5 July 2023

Email Contact:

bottom of page