Key responsibilities

Operations & Facilities

Manage overall building operations including cleaning, maintenance, utilities and supplies
Act as main point of contact for tenants and resolve facilities queries
Manage contractors and suppliers, ensuring value for money
Oversee external IT provider relationship
Support operational budgeting and identify efficiencies
Keyholder duties including alarms and access control
Ensure bar, gallery and event spaces are set up appropriately
Support fire safety checks and compliance

Maintenance

Plan and manage preventative and reactive maintenance
Conduct regular inspections and address issues proactively
Carry out minor repairs and coordinate external contractors
Oversee garden/outdoor upkeep
Manage deliveries and venue stock (including occasional cash & carry trips)
Liaise with cleaners and maintain standards

Projects & Event Support

Deliver small site improvement projects
Support exhibition installs and event logistics
Lead accessibility, sustainability and security initiatives
Assist with operational admin and occasional marketing support

About you

Essential

Experience in facilities or maintenance within a public-facing site
Knowledge of Health & Safety and COSHH
Experience managing contractors
Excellent organisation and problem-solving skills
Able to work independently and respond calmly under pressure
Strong communication and relationship management skills
Good IT skills (e.g. Microsoft Office)
Physically able to lift/move equipment safely
Driving licence and access to a car
Able to attend Monday morning team meetings

Desirable

Experience in venue or events operations
Interest in arts and music

Why join us?

This is an opportunity to work at the heart of a creative community, contribute to exhibitions and events, and help shape the experience of artists and visitors in a dynamic arts venue in Bath.