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The role:
This is an exciting time for us with a newly set up and funded debt advice team made up of a combination of volunteer and paid team members headed by you.


Are you ready to take the next step in your career as a debt specialist and pass on your skills and knowledge to our team? 


We have long term independent funding in place through partnerships with St Johns, the DWP and Wessex Water Foundation.  You will be our go to person for debt advice and support within Citizens Advice BANES and as such you will be given the flexibility to develop and mould the team in your image.


We control the number of clients we see each week and due to the independent nature of our funding we are able to offer full, client centred holistic debt advice. We are driven by quality of advice not quantity of cases.


The successful applicant, working across various sites in the Bath and North East Somerset region, will also be part of our duty supervisor team, supporting volunteer advisers during generalist advice sessions (once trained), and through a contribution to training and quality assurance. This will include leading the development of debt advice practice across the organisation.


Substantial recent experience of money advice work is required to caseworker level which meets the requirements for FCA accreditation.


To apply:
Please download and complete the application form from our website and e-mail to (CV applications will not be accepted) If you are unable to send the application form electronically post it to Emily Davies, CA BANES, 2 Edgar Buildings, George Street, Bath BA1 2EE. Please address each point of the person specification in your application.

Debt Supervisor


£28,206 pro rata


To be discussed

Contract Type:

Full time or Part Time


BaNES area

Close Date:

Thursday, 22 July 2021

Email Contact:

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