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Volunteer Coordinator

Bath Welcomes Refugees (BWR) is a small charity established in 2016 by volunteers with the initial intention of supporting Syrian Refugees. Since then, there have been growing crises across in the world, Afghanistan and Ukraine being the most significant recently.


We provide a wide range of support to those seeking refuge and to make a new life in Bath and the surrounding area. Our services include providing language tuition , arranging for their education, help setting up homes and providing other support services to enable them to live independently and settle into the local community.


Whilst we work with other local charities and agencies to provide the support needed by an ever-growing number of refugees and asylum seekers BWR depends on its 250 volunteers and their enthusiasm, invaluable expertise, experience and dedication to provide a range of support to those seeking refuge and to make a new life in Bath.


BWR is looking to recruit a part time Volunteer Coordinator on an initial one-year contract. Reporting to the Operations Officer you will be responsible for recruiting, overseeing induction, training as well as the day-to-day coordination and supervision of our volunteers.


To be successful in this position, you will need to be

Empathetic with BWR’s aims, non-judgemental and flexible around working times.


Have the ability to develop relationships with volunteers, clients and other stakeholders, be resourceful, collaborative and enjoy working with others with diverse experiences and backgrounds.


You should be able to work remotely on your own initiative as well as being a team player working in a potentially high-pressure environment. You will be highly organised, able to manage and prioritise your own workload, be a good communicator and IT literate.


Ideally your experience will include

  • Working with volunteers in the charity, not-for-profit sectors.
  • Recruiting, training and managing volunteers.
  • Supporting and developing volunteers in their roles.
  • Good communication and listening skills.
  • Working with CRM databases.
  • An understanding of the data protection requirements in respect of volunteers and the organisation as a whole.

Outline of the Role

You will be the key volunteer contact, recruiting, co-ordinating training, carrying out background and DBS checks and supporting volunteers in their various roles across the organisation to enable BWR to meet its aims.

  • You will work with and provide support to the Operations Officer, Team Leaders, the Refugee and Asylum Seeker Support Coordinator and to ensure we provide appropriate resources to support our families and individuals to meet their individual specific needs.
  • Assess the suitability of volunteers in their allotted volunteer role, in conjunction with the Team leader, prior to the end of their probationary period and identify the need for additional training or other support required for the volunteer to be successful in their role.
  • Provide information about the work of BWR to potential volunteers and promote volunteering in the wider community to identify potential volunteers.
  • Maintaining our Case Management System.
  • Liaising with the Communications Team in relation to the website and other digital communications in respect of volunteer activity

This is an initial one-year contract, with hybrid working (office and home).


The role will require flexibility to attend meetings, liaising with refugee families and asylum seekers either during the day, evening or at weekends within the Bath and surrounding area.


The role is based on 29 hours per week with a pro rata salary of £25-27k full time equivalent (commensurate with experience).


The role will require an enhanced DBS check.

To apply for this role please provide an up-to-date CV with a covering letter explaining in why you would be ideal for the role.


Applications to be emailed to by 8 July 2024. Applications will be reviewed as received.

Interviews will be held - Week commencing 15 July 2024.


For more information, please see Detailed Job Description and Chart of BWR Activities.


BWR is proud to be an inclusive employer that considers applicants regardless of gender identity , sexual orientation, ethnicity, disability, religion , pollical views, marital status or philosophy of life. If you have a disability or special need that requires accommodation or assistance, we will support you during the selection process

Volunteer Coordinator


£25-£27k p.a. full time equivalent


29 hours per week

Contract Type:

Initial one year contract


Hybrid ( office & home)

Close Date:

Monday, 8 July 2024

Email Contact:

Apply for Job
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