About Citizens Advice BANES

We are an independent local charity providing information and advice to residents of the BANES council area. We aim to empower people to resolve their problems and change their lives for the better.

We provide free, independent and confidential advice; whoever you are, whatever the problem. We help people overcome their problems and campaign on big issues when their voices need to be heard. We value diversity, champion equality, and challenge discrimination and harassment.

The role

Over its 20-year history, the Macmillan Welfare Rights Team has raised over £33 million in income for thousands of clients living with cancer and other long-term health conditions. Our advisers serve a unique client group who are often living through the hardest moments of their lives. We have an exciting opportunity to be part of this friendly, supportive and collaborative team whilst undertaking an incredibly rewarding role.

The successful candidate will be providing welfare benefits advice to maximise income for clients and their families who are treated at the RUH and/or supported by Dorothy House. These clients will have cancer, MND, MS and other life shortening conditions.

We would love to receive applications from candidates with previous casework experience. The successful candidate will be highly motivated, passionate about working with vulnerable people and dedicated to empowering individuals to navigate difficult circumstances with confidence. They will be driven by a desire to help others, providing compassionate, person-centred support that enables clients and their families to access the assistance they need and improve their quality of life.

We value diversity and promote equality and would welcome suitably qualified people with disabilities and minority ethnic applicants as these groups are under-represented in our workforce.

To apply

Please visit our website to download and complete the application form and e-mail it to emily.davies@cab-banes.org, or post it to Emily Davies, CA BANES, 5 Palace Yard Mews, Bath, BA1 2NH. Please address each point of the person specification in your application.

Shortlisting will take place after the closing date. You must be entitled to work in the UK and appointments will be made subject to references. Successful candidates will be subject to an enhanced DBS check.