Job description

We are seeking a self-motivated, enthusiastic, creative Fundraising & Communications Officer to join our friendly FunComms team. Flexibility and a positive attitude are essential, along with a desire to learn about fundraising and marketing in a charity. If you're dedicated, proactive and ambitious, FareShare South West is an excellent place to grow your career. 

Main Responsibilities:

Fundraising

• Support the Fundraising Team to deliver fundraising campaigns, events and appeals.
• General fundraising administration across all income streams, e.g. sending thank you letters to supporters and answering donor queries.
• Assist our Supporter Care Officer in the management of our Fundraising database (Donorfy), tracking communications and donor stewardship.
• Help with monthly processes such as reconciliation of payments and analysing data to support our campaigns.
• Support the Fundraising Manager by writing grant applications, developing narratives for new programmes and projects, and reporting to funders.
• Organise fundraising and donor engagement events, liaising with other stakeholders to source pro bono support e.g raffle prizes. 

Communications

• Support the Communications team with the design, content and production of up-to-date marketing materials to support all areas of the organisation.
• Develop and implement a social media plan. Research trends and opportunities and create and share content (written, graphic design, photos and videos) across all channels to improve our presence and grow our followers. 
• Develop a variety of fresh and relevant content to keep our website up-to-date, including video, photos and written case studies. 
• Assist with monitoring engagement, analysing performance and reporting on effectiveness of our comms.  
• Support the Communications Manager with the circulation and promotion of press releases.
• Assist with the delivery of internal communications.

Fundraising & Communications

• Develop and manage the database of case studies.
• Act as an ambassador for our charity, sharing our values and engaging with the public.
• Work effectively with staff and volunteers, in particular members of the fundraising team.
• Undertake any other reasonable duties to support the operations of the charity.
• Support the FunComms team to deliver their overall strategy.
• Assist on monitoring progress, impact and success against KPIs.

Person Specification

Essential Experience

• Work experience (paid or volunteering) in communications, marketing, fundraising or relationship-building.
• Experience in creating content including digital.
• Strong skills in content writing and graphic design.
• A familiarity with the best practices of social media and common platforms.
• Ability to work on own initiative and to meet objectives and deadlines.
• A willingness to do some travelling within the South West.
• Confidence in answering the phone and responding to incoming enquiries.

​​​​Desirable Experience 

• Experience gained in a charity or social enterprise.
• Photography skills.
• Videography skills.
• Previous database experience.

Personal Qualities

• Excellent interpersonal skills and proven ability to form good working relations, both internally and externally.
• Strong organisational skills and the ability to manage time, prioritise and plan effectively.
• Creative thinker.
• An interest in and commitment to FareShare South West’s mission and core values

How to Apply

To apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare South West. Send your supporting statement with a copy of your CV to recruitment@faresharesouthwest.org.uk 

Closing date for receipt of applications is 9am, Tuesday 23rd August 2022 
Interviews will take place on Thursday 25th and Friday 26th August 2022.