We provide free, independent and confidential advice; whoever you are, whatever the problem. We help people overcome their problems and campaign on big issues when their voices need to be heard. We value diversity, champion equality, and challenge discrimination and harassment.

We’re here for everyone in the Bath and NE Somerset area and we work in partnership with other local services to provide the best possible advice and information to meet your needs. We are a member of the national Citizens Advice network.

We offer the following services:

 Generalist advice and information

 Benefits advice for people affected by life limiting health conditions

 Specialist debt advice

 Energy advice

 Welfare benefits appeals

 Bath Law Clinic

 Outreach advice for users of foodbanks and food pantries

Get Advice

Call our Freephone Adviceline on 08082787897

Open 9:30am – 2:30pm, Monday to Friday.

Visit one of our drop-in locations:

• Bath Housing, Welfare and Advice Services, 3 to 4 Manvers Street, Bath, BA1 1JQ

Open Monday, Wednesday & Friday; 9:30am – 2:00pm

• Keynsham Library and Information Service, Civic Centre, Market Walk, Keynsham, BS31 1FS

Open Monday; 9:30am – 2:00pm

• Midsomer Norton Library and Information Service, The Hollies, High Street, Midsomer Norton, BA3 2DP

Open Wednesday; 9:30am – 2:00pm

Professionals can make a secure online referral via the Community Wellbeing Hub - For Professionals | Bath and North East Somerset

Online at the national Citizens Advice website - Citizens Advice